Privacy policy

Overview

This privacy policy describes how DAT Supply ("we", "us", or "our") collects, uses, and stores information from visitors and B2B contacts who interact with this website. It applies to https://datsupply.eu.

Who we are

DAT Supply is a B2B nutraceutical manufacturer with operating entities in Portugal, the United Kingdom and Hong Kong. For data protection purposes within the EEA and UK, the controller is the relevant DAT Supply entity for your region. Detailed entity addresses are provided after enquiry.

Information we collect

• Information you submit through forms, including the request-a-quote form (name, work email, company, country, project details).
• Email content and attachments if you contact us directly.
• Standard server logs (IP address, user agent, request paths) used for operational monitoring.
• Cookies and similar technologies as described in our cookie policy.

How we use information

• To respond to enquiries and provide tailored proposals.
• To manage and develop the commercial relationship with B2B contacts.
• To monitor and improve the security, performance and content of the site.
• To comply with legal and regulatory obligations.

Lawful basis (UK/EU)

For most processing, we rely on legitimate interests (responding to your B2B enquiry and managing the commercial relationship), pre-contractual measures, or your consent (where required, such as for non-essential cookies).

Sharing information

We do not sell your information. We share it only with service providers that support our operations (email, CRM, hosting), and only to the extent required to provide the requested service. We may also share information where required by law.

International transfers

As a multi-entity organisation operating across the EU, UK and Hong Kong, information may be transferred between our entities and to service providers located outside the EEA/UK. Where applicable, we rely on appropriate safeguards such as Standard Contractual Clauses.

Retention

We retain enquiry information for the duration of the active commercial relationship plus a reasonable period to meet record-keeping, audit and legal obligations.

Your rights

Subject to applicable law, you may have the right to access, rectify, erase or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at hello@datsupply.eu.

Complaints

You have the right to lodge a complaint with your local supervisory authority (for example, the CNPD in Portugal or the ICO in the United Kingdom).

Changes to this policy

We may update this policy from time to time. The "last reviewed" date above indicates when the document was most recently revised.

Contact

For privacy enquiries, contact us at hello@datsupply.eu.